Find answers to your questions, ranging from pozento module selections, price plan, data security, and more!
Find answers to your questions, ranging from pozento module selections, price plan, data security, and more!
Pozento is a one-stop integrated enterprise solution for retailers or merchants who seek to streamline their retail point-of-sales (POS), inventory management and eCommerce functions into a single, seamless platform.
Leverage on Pozento today to widen your business reach. For a better idea of what Pozento is capable of, see more under Features!
We pride ourselves as a multi-channel business solution. Aimed at propelling small and medium enterprises (SMEs) into eCommerce, Pozento helps to bring together traditional retail with digital commerce via an integrated ecosystem that gives businesses more control and oversight of business processes.
Well, not to worry. We, too, agree that it is important for businesses to find the right solution for different business needs. As such, we are offering a 30-day free trial on Pozento’s integrated Expansion plan and would gladly invite you to explore around.
If you wish to consult our team for advice or recommendation, feel free to drop us an email at enquiries@pozento.com or call +65 6696 5457.
Pozento is priced according to varying degrees of business requirement and functionality.
If you are looking for an all-in-one integrated POS, Inventory Management and eCommerce plan, you may consider our all-rounded Expansion plan which costs US$69/month.
If you already have an existing POS machine or eCommerce presence, and would like to purchase just a standalone plan for vice versa, you may consider our Shopfront or eCommerce plans. Both plans are priced at US$39/month each.
For a detailed list on each plan’s feature overview, do check out our Pricing page.
Unfortunately, we are unable to provide additional customisation services for Pozento aside from the options available for add-on.
As we adopt a 30-day recurring monthly subscription model, you will be charged according to the plan and add-ons you have subscribed to on a monthly basis and these will be automatically deducted from the Credit Card details you have provided in US Dollars (US$), rounded up to the nearest cent. For other payment methods (i.e. PayPal or Bank Transfer), the auto-deduction scheme will not be available.
No, you won’t have to wait! You may downgrade or upgrade your account anytime you like. Your plan subscription will be prorated accordingly. Here’s an example to better explain how subscription on plans will be charged:
Plan Upgrade Example
Plan Downgrade Example
Yes, sure you can! Your add-ons will be prorated (to the nearest cent) and calculated according to your subscription period. Here is a scenario to help you understand how add-ons will be charged:
Add-On Subscription Example
Unfortunately, we do not prorate refunds for account terminations. As we adopt the 30-day recurring monthly subscription model, we will continue to provide Pozento as a paid service for the remaining length of your subscription. Your account will be terminated the following month instead.
You can pay for your subscription via the following payment methods: Credit Card, PayPal or Bank Transfer.
For Credit Cardholders or PayPal users, your monthly subscription will be automatically deducted after every 30 days. Don’t have to worry about being taken aback by “sudden” deductions. Here at Pozento, we believe in transparency. We will take the necessary steps to inform you of an incoming deduction for your subscription, which will expire in 3 days, as well as a final notification when the deduction has been successfully made.
For subscribers who would prefer to pay via Bank Transfer, the automatic recurring deduction scheme is – unfortunately – unavailable. Gentle reminders will be sent to prompt a subscription extension.
You may do so by logging in to your Pozento account at https://pozento.com/app > My Subscription.
At this point in time, Pozento’s interface is only able to support 3 languages: English, Bahasa Indonesian and Thai. We are currently working to include other languages.
Yes, Pozento can be assessed through a web browser on your mobile and tablet devices.
We have plans to launch a mobile application and are currently working on it. We hope to inform you of its launch as soon as we’re done!
Thank you for subscribing! You may refer to our tutorial guide for steps on preparing your account for business operations.
Yes. You will need to ensure your workstation supports the following web browsers:
First of all, thank you. We’re humbled and grateful for your interest in our solution. You may reach out to us via Contact and we will assign a relevant staff to follow up on the opportunity within three (3) working days.
Your personal particulars are collected upon subscribing to Pozento. These information are required for validation of unique accounts, as well as a contact point for notifications on Pozento’s product updates. For more information on Personal Data Protection, please have a look through our Terms of Use.
Upon termination of your account, we will continue to maintain your store’s data, such as product list, inventory, reports and more, for 90 days. This allows you some time to search and export any information which you may require.
After 90 days, all data recorded in your store will be removed permanently.